Frequently Asked Questions

Everything worth knowing before you book your Jamaica trip.

What types of tours do you offer in Jamaica?

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Nature excursions, cultural experiences, water sports, adventure tours, and sightseeing. Popular options include ATV rides, bamboo rafting, snorkeling, catamaran cruises, Dunn's River Falls, and the Bob Marley Museum.

Do your tours include hotel or villa pickups?

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Yes. Convenient pickups are available from hotels and villas along Jamaica's north coast, from Montego Bay to Ocho Rios.

How many people can join a tour?

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Most tour packages require a minimum of 4 people. Solo tours accept 1 person minimum. Larger groups receive adjusted transportation pricing.

Are the tours suitable for children?

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Many tours are family-friendly for all ages. Some activities such as ATV rides and certain water sports have age restrictions for safety.

Can we customize our tour itinerary?

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Yes. Itineraries are fully customizable to include specific attractions or activities, and can be adjusted for a more adventurous or relaxed pace.

What should I bring on a tour?

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Comfortable clothing, sunscreen, a hat, and swimwear for water activities. Adventure tours require closed-toe shoes. Bring cash for souvenirs and snacks.

Do you offer transportation from cruise ports?

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Yes. Transportation is available from Falmouth and Ocho Rios cruise ports for select tours.

Are meals included in your tour packages?

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Some tours include meals or refreshments, particularly longer tours and cultural experiences like the Rasta Safari. Others include restaurant stops where guests pay separately.

What is your cancellation policy?

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Cancellations made more than 72 hours before the activity are eligible for a full deposit refund. Cancellations within 72 hours of the activity are non-refundable. All cancellation requests must be submitted by email to [email protected].

Do you provide medical or tour insurance, and what is your liability policy?

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Comprehensive medical and travel insurance is strongly recommended before booking. The company prioritizes safety but is not liable for injuries, accidents, lost belongings, or unforeseen incidents. Guests participate at their own risk and release liability upon booking.

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